Terms of Service

Last Updated: 18-09-2026

Welcome to Jinams. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.

Our online store is operated using Shopify.

Store Name: Jinams
Website: www.jinams.in
Email: Sptember.blooms@gmail.com
Business Address: Taipodia Rent, Liru, Likabali, Area Code:791125, Arunachal Pradesh.
Customer Service Hours: 10.00am - 8.00 pm
Business Days: [ALL BUSINESS DAYS]

1. Eligibility and Account Terms

You must provide accurate and complete information when creating an account or placing an order with us.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account. Please notify us promptly if you believe your account has been accessed without your permission.

You agree not to:

• Create an account using false or misleading information;
• Impersonate another person or business;
• Use another person's account without permission;
• Attempt to gain unauthorised access to our website or systems; or
• Use our website for unlawful or fraudulent purposes.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

You may also place an order without creating an account if that option is available on our website.

2. Pricing and Payment

All product prices displayed on our website are stated in Indian Rupees (INR) unless otherwise indicated.

Prices, product availability, discounts, and promotional offers may change at any time without prior notice. However, changes will not affect an order that we have already accepted, except where required by law or where an obvious pricing or technical error has occurred.

Applicable taxes, delivery charges, handling fees, or other charges will be displayed during checkout where applicable.

We accept the payment methods displayed on our website at the time of purchase, which may include:

• Credit and debit cards;
• UPI;
• Net banking;
• Digital wallets;
• Cash on delivery, where available; and
• Other payment methods offered through our payment providers.

Payment information may be processed by third-party payment providers. We do not normally store complete payment credentials such as your card CVV or UPI PIN.

If a payment is declined, reversed, disputed, or otherwise not successfully completed, we may cancel or place the relevant order on hold until payment is successfully received.

3. Product Descriptions and Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, colours, sizes, and other information displayed on our website are accurate and up to date.

However, colours and appearance may vary depending on your device or screen settings, and minor variations may occur between product images and the actual product.

We do not guarantee that every product description, image, specification, or other website content will always be completely accurate, current, or error-free.

Products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer a refund or another available resolution.

4. Orders and Order Acceptance

When you place an order, you are making an offer to purchase the selected products.

After you submit an order, you may receive an automated order confirmation. This confirmation acknowledges that we have received your order; it does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, cancel, or limit an order for legitimate reasons, including:

• Product unavailability;
• Pricing or listing errors;
• Payment problems;
• Suspected fraud or unauthorised activity;
• Incorrect or incomplete customer information;
• Shipping restrictions;
• Technical errors; or
• Other circumstances permitted by applicable law.

If we cancel an order after receiving payment, we will initiate an appropriate refund through the applicable payment method or process.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframes displayed on our website or communicated to you.

Processing Time: 2-3 days
Estimated Delivery Time: 5-10days
Shipping Provider(s): Depends on area of delivery
Delivery Areas: Pan India

Delivery estimates are approximate and may be affected by factors outside our reasonable control, including weather, transportation disruptions, strikes, natural disasters, public holidays, incorrect addresses, courier delays, or other unforeseen circumstances.

Orders are normally processed on [ALL BUSINESS DAYS], excluding applicable holidays.

You are responsible for providing an accurate and complete delivery address and contact information. If an order cannot be delivered because the information provided is incorrect or incomplete, additional delivery charges or other consequences may apply where permitted by law.

Once your order has been handed over to the shipping provider, tracking information may be provided where available.

6. Returns, Replacements, Cancellations, and Refunds

Our returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

Return Window: 7 days
Return Eligibility: As per terms and conditions.
Refund Processing Time: 3 days after inspecting returned item/items. 
Return Shipping: STORE PAYS 

Depending on the product and circumstances, eligible products may be returned for a refund, replacement, exchange, or other remedy.

Products may need to be returned in their original condition, including original packaging, tags, accessories, manuals, or other included items, where applicable.

Certain products may be non-returnable due to their nature, hygiene considerations, customisation, perishability, or applicable law. Any such exclusions will be clearly stated in our Return and Refund Policy or on the relevant product page.

If a product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible after delivery with your order details and any requested photographs or other evidence.

Nothing in this section is intended to limit any mandatory consumer rights or remedies available to you under applicable Indian law.

7. Cancellations

You may request cancellation of an order by contacting us at:

Email: Sptember.blooms@gmail.com

Cancellation requests are subject to the status of your order and applicable law. Once an order has been shipped or otherwise processed, cancellation may no longer be possible and you may instead need to follow our Return and Refund Policy.

Where a cancellation is accepted and payment has already been received, the applicable refund will be processed through the relevant payment method.

8. Prohibited Uses

You may use our website only for lawful purposes and in accordance with these Terms.

You must not use our website or services to:

• Violate any applicable law or regulation;
• Commit fraud or facilitate fraudulent transactions;
• Attempt to obtain another person's personal or payment information without authorisation;
• Interfere with the operation or security of our website;
• Introduce viruses, malware, malicious code, or other harmful material;
• Scrape, copy, reproduce, or systematically collect website content without permission;
• Attempt to gain unauthorised access to our systems, servers, or databases;
• Use automated systems to place fraudulent or abusive orders;
• Impersonate another person or entity;
• Infringe our intellectual-property rights or the rights of others;
• Submit false, misleading, abusive, or unlawful content; or
• Use the website in any way that could damage, disable, overburden, or impair our services.

We may restrict or terminate access to our website where we reasonably believe that prohibited activity has occurred.

9. Intellectual Property

Unless otherwise stated, the content of our website—including our name, logo, product descriptions, photographs, graphics, text, designs, and other materials—is owned by or licensed to Jinams and is protected by applicable intellectual-property laws.

You may access and use our website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, sell, publish, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

10. User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content to our website or related channels, you agree that you have the necessary rights and permissions to submit that content.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, obscene, threatening, discriminatory, or infringing of another person's rights.

To the extent permitted by law, you grant us a non-exclusive, royalty-free licence to use, reproduce, display, and publish submitted content for purposes related to operating, promoting, and improving our business.

We reserve the right to remove content that violates these Terms or applicable law.

11. Third-Party Services and Links

Our store may use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, Shopify apps, and other service providers.

We may also provide links to third-party websites or services.

Third-party services are governed by their own terms and policies. We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

12. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate product and website information, but we do not guarantee that our website will always be uninterrupted, error-free, secure, or completely current.

Nothing in these Terms excludes or limits any warranty, condition, consumer right, or remedy that cannot lawfully be excluded or limited under applicable Indian law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Jinams will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or products, except where such liability cannot lawfully be excluded.

Where permitted by law, our liability relating to a particular order will be limited to the amount paid by you for the relevant product or service giving rise to the claim.

This limitation does not apply to liability that cannot legally be excluded or limited, including any liability that applicable law requires us to retain.

Nothing in these Terms is intended to restrict statutory consumer protections or other mandatory rights available to customers under Indian law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Jinams, its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.

This provision does not apply to the extent that the claim results from our own unlawful conduct, negligence, or other liability that cannot legally be transferred to you.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, website, or applicable law.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the changes, to the extent permitted by applicable law.

17. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer-protection rights or other applicable legal requirements, disputes arising from or relating to these Terms, your use of our website, or purchases from our store shall be subject to the jurisdiction of the competent courts at [CITY, STATE, INDIA].

Nothing in this section prevents a consumer from exercising any right to approach a consumer commission, court, or other authority that has jurisdiction under applicable Indian law.

18. Contact Us

If you have questions about these Terms, an order, payment, shipping, returns, or any other matter, please contact us:

Store Name: Jinams
Email: Sptember.blooms@gmail.com
Website: www,jinams.in
Business Address: Taipodia Rent, Liru, Likabali, Area Code:791125, Arunachal Pradesh.
Customer Service Hours: 10.00 am - 8.00pm
Business Days: [ALL BUSINESS DAYS]

We will make reasonable efforts to respond to customer enquiries within 7 business days

By using our website or placing an order, you acknowledge that you have read and agree to these Terms of Service, subject to your rights under applicable Indian law.